FAQs

GENERAL

Who is RevitaLash® Cosmetics?
RevitaLash® Cosmetics was founded in 2006 by renowned Ophthalmologist Dr. Michael Brinkenhoff, who created our original eyelash conditioner out of a desire to help his wife Gayle feel beautiful during her courageous fight against breast cancer. The brand began with an iconic lash conditioner and we have since developed an entire range of products designed to enhance the natural beauty and inner spirit of all women. We were the first, and we continue to be, the leading lash and brow beauty enhancement product line, and we remain the ONLY brand of its kind developed by an Ophthalmologist.

Does RevitaLash® Cosmetics do any animal testing?
Safety tests conducted by our company DO NOT involve any animal testing and production of all RevitaLash® Cosmetics products are 100 percent "cruelty-free”.

What is your return policy? What if I am not satisfied with the product?
You can find our full returns policy here.

Are RevitaLash® Advanced Eyelash Conditioner and RevitaBrow® Advanced Eyebrow Conditioner considered vegan-friendly?
Yes. Both products are vegan friendly.

Do RevitaLash® Cosmetics products contain parabens?
No. There are no parabens in any of the RevitaLash® Cosmetics products.

What if I find RevitaLash® Advanced Eyelash Conditioner or RevitaBrow® Advanced Eyebrow Conditioner for sale on other websites?
If product is purchased on any unauthorised website or reseller, we cannot confirm the integrity or authenticity of the product. If you are unsure about the authenticity of a website or reseller please contact us for confirmation.

REVITALASH® ADVANCED

How does RevitaLash® Advanced Eyelash Conditioner work?
RevitaLash® Advanced Eyelash Conditioner was developed by a practicing Ophthalmologist to increase the overall health and appearance of eyelashes. It has been carefully formulated with our patented technology, BioPeptin Complex®, to condition and improve the appearance of your natural eyelashes, making them appear gorgeous and lush.

How should I apply RevitaLash® Advanced Eyelash Conditioner?
Once each day or night, apply a thin line of RevitaLash® Advanced Eyelash Conditioner directly to clean, dry eyelashes above the lash line. Let dry completely before applying additional beauty products. Prepare the eye area with our NEW Micellar Water Lash Wash prior to the application of RevitaLash® Advanced Eyelash Conditioner to keep lashes and brows cleansed, soothed and hydrated.

How often should I use RevitaLash® Advanced Eyelash Conditioner?
Apply a thin line of RevitaLash® Advanced Eyelash Conditioner on clean, dry eyelashes above the lash line once each day or night. Let dry completely before applying additional beauty products.

Will RevitaLash® Advanced Eyelash Conditioner change my eye colour?
When applied as directed, RevitaLash® Advanced Eyelash Conditioner should not get into the eyes, and therefore, should not have any physiological effect on your eyes, including the colour of your eyes (iris).

How long will it take to see results with RevitaLash® Advanced Eyelash Conditioner?
An independent consumer study concluded that 98% of users noticed improved lash appearance in 6-weeks.

What if I discontinue use of RevitaLash® Advanced Eyelash Conditioner?
If you discontinue use of RevitaLash® Advanced Eyelash Conditioner, your eyelashes will gradually return to their original appearance.

How long will one tube of RevitaLash® Advanced Eyelash Conditioner last?
When used as directed, one tube of RevitaLash® Advanced Eyelash Conditioner (3.5 mL) lasts approximately six months. The 2.0 mL size of the product should last approximately three months. The expiration date for either size is one year upon opening and two years if unopened. 

Can children use RevitaLash® Advanced Eyelash Conditioner?
The safety of RevitaLash® Advanced Eyelash Conditioner has been shown in multiple tests to be safe for use on the skin and eyes in adult study subjects only. RevitaLash® Advanced Eyelash Conditioner has not been tested in children so we therefore recommend that the product not be used by children under the age of 18.

Can I use RevitaLash® Advanced Eyelash Conditioner with false eyelashes or eyelash extensions?
Yes. RevitaLash® Advanced Eyelash Conditioner is safe for use with eyelash extensions or false eyelashes, and can actually help retain the health and beauty of your natural lashes, helping to minimize the damaging effects often seen with the prolonged use of lash extensions.

Can I use RevitaLash® Advanced Eyelash Conditioner or RevitaBrow® Advanced Eyebrow Conditioner with permanent makeup and semi-permanent makeup?
Yes. RevitaLash® Advanced Eyelash Conditioner and RevitaBrow® Advanced Eyebrow Conditioner should not affect your permanent or semi- permanent makeup. If you have just recently finished getting your treatment, please make sure the area has completely healed and consult with your doctor prior to using either product.

Can I use RevitaLash® Advanced Eyelash Conditioner and RevitaBrow® Advanced Eyebrow Conditioner interchangeably?
No.  RevitaLash® Advanced Eyelash Conditioner is formulated for use on eyelashes while RevitaBrow® Advanced Eyebrow Conditioner is formulated for use on eyebrows. Each has a custom-designed applicator to allow for precision application in the area where each is intended.

Are RevitaLash® Cosmetics products safe to use by pregnant or nursing women, or by chemotherapy patients?
The safety of our products has been demonstrated in multiple studies conducted by independent research laboratories. RevitaLash® Advanced has been shown in these tests to be safe to the hair and skin in adult study subjects. Based on scientific literature and clinical experience, independent specialists concluded that RevitaLash Advanced is not unsafe for use during pregnancy or breast feeding. That said, if you are pregnant, breast feeding, or undergoing any medical treatment and have concerns about using any product, please consult with your physician. Due the application of RevitaBrow Advanced making contact with the skin under the brow hair, this product is not suitable for use while pregnant or breast feeding.

Is RevitaLash® Advanced Eyelash Conditioner safe to use on my lower lashes?
We adhere to a very high safety standard, so while it is safe for use on lower lashes, we do not recommend this as the applicator is designed specifically for use on the upper eyelashes.